From the website:
17809 S. Broadway, Gardena, CA 90248 l product.recall ruggable.com l 1-877-721-9254 Thank you for selecting Option A. As a reminder, you verified that you have disposed of the Shag Rug Cover and the product will no longer be in use by you or other persons. We will begin processing your refund on the Shag Rug Cover.We w