Luxury Living Suites, 360 Grand Ave, Oakland, CA 94610, US

Topaz Services is a trusted hotel partner since 1986, specializing in increasing revenue through outstanding call handling and technology services. As a virtual reservations department and contact center, Topaz provides full or supplemental reservation department services, allowing on-site teams to focus on in-house guests while ensuring callers receive exceptional customer experiences. With a team of professional reservation sales associates available 24/7, Topaz captures sales and forms genuine connections with callers, resulting in an impressive average conversion rate of 72% of bookable calls. Their commitment to customer satisfaction is reflected in the testimonials of satisfied clients, such as Pacifica Hotel Group, who have experienced consistently higher average daily rates and exceptional return on investment with Topaz.Generated from the website

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