Bright Pattern, based in San Bruno, CA, offers a comprehensive omnichannel cloud contact center software solution with key features such as bots and AI capabilities, interactive voice response, and CRM integrations with major platforms like Microsoft Dynamics 365 and Salesforce.
With a focus on providing seamless and personalized customer interactions, Bright Pattern's call center software is designed to maximize efficiency, improve conversion rates, and boost customer satisfaction through omnichannel communication, quality management, and advanced automation features.
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