Specialties
Freelance Writing & Editing Experience working for Fortune 500 companies writing Big Data Infrastructure / Hardware / Software end-user and Network Security documentation. Since 2000, I helped clients in the following types of documentation: - Big Data and Cloud (AWS, Google, Azure) - How-To Guides / eBooks - Operations and Training Manuals (O&Ms) - Product Descriptions - Policies and Procedures - Standard Operating Procedures (SOPs) - FAQ's - User Manuals - Step-by-Step Guide for Software - Articles, Blogs, and Web Content for Websites I deliver informative, user-friendly, and clear and in-depth technical content. This includes step-by-step procedures with screenshots and/or illustrations. I will create manuals from scratch using the details given, images, product reviews and experience from customers.