CenturyLink

39 reviews

1000 Ainsworth Dr

Prescott, AZ 86305

http://www.centurylink.com

CenturyLink, a telecommunications company based in Prescott, AZ, offers residential services including high-speed internet, phone, and bundles. Customers can access account information and support through their website by entering their zip code or service address.

As CenturyLink and Qwest merge, the company is working to combine systems to provide accurate pricing and product availability. Customers can shop for services, set up accounts, and receive support through the online platform or by contacting customer service.

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Reviews

1.039 reviews

Sheila S.

8/3/2015

Between Cable One and Century Link, Century Link is better, but that's not saying much. I was on the phone for 45 minutes on Sunday attempting to get a mistake I made in inputting my checking...

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Jana S.

4/11/2024

They are awful, I signed up for low income pricing I was approved but now they are denying me

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Randy K.

6/5/2024

I was paying my Direct TV bill through CenturyLink billing. When I cancelled CenturyLink in December 2024 I ended up with an overpayment of $190. I have tried for 6 months to get my refund and all...

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Sonya S.

3/14/2024

Their customer service is basically nonexistent! You can rarely speak to an agent and when you do they can't give you accurate information. It is truly ridiculous!

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Hunter Y.

1/30/2024

If there was a zero star I would put that customer service is dog shit , connection speed is even worse only way it's ever good is if you right next to a tower , it's only good if it's your only...

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CenturyLink Store

"An internet search identified a Centurylink store at the Prescott AZ mall, along with a phone number. I had tried to use the "800" phone number and internet to make some changes to my parents..."