Ozark-Dale County E911 is a central dispatch center located in Ozark, AL, serving 18 different agencies including 8 law enforcement departments, 10 fire departments, and 3 emergency medical services. They operate as a consolidated communication center, providing enhanced 911 services to determine the exact location of emergency calls and dispatching the appropriate units in a professional and timely manner.
Their primary mission is to receive emergency and non-emergency calls from the City of Ozark and Dale County citizens, ensuring a proper response by dispatching the necessary agencies. With a focus on maintaining control and reassurance during crisis situations, their communication officers ask specific questions to evaluate the urgency of the situation and provide the appropriate level of response, protecting the lives of ambulance crews and pedestrians.
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